Nigel and his team are unique in the sense that they truly consult before taking action, and genuinely care more about getting the best solution for the customer, even if it means they don’t get any business out of it. Nigel and his team came to check out 3 wooden units at our rental property that hadn’t been properly finished including a bathroom vanity unit which had water marks all over it, (reasonable to expect water in a bathroom, right?). Rather than simply commence work to make a quick buck, he helped us swerve a very awkward conversation with our landlord and potential fines by instead writing a report to explain that the units were actually unfit for purpose, and that the water stains were not our fault since it was reasonable to expect wood (especially in a bathroom) to have a protective finish. This meant Nigel forewent the chance to complete the job himself, leaving us with a tiny bill opposed to a relatively large fee & potential repercussions. I can’t thank Nigel and his team enough for being genuine, honest people. It’s not often you meet such trustworthy, helpful people. 5 starts, highly recommended.