We do not penalise franchisees who grow their businesses. Our fixed monthly franchise fee and marketing fund investment are low and with the knowledge that a set fee is in place (as opposed to being charged a % fee on income), our franchisees are more likely to actively grow their business and take on more opportunities such as multi territory ownership.  There is also a monthly marketing fund for franchisees, supporting best in class marketing and lead generation in each franchisees territory.

The term of a Timber/Stone Doctor franchise agreement is 5 years, with ongoing options to renew for a further 5. 

Franchisees follow a recommended pricing structure but can adjust their pricing according to specific market conditions and local competition.

No. The beauty of a Timber & Stone Doctor franchise is that it is a mobile service business, operated via your vehicle. There are no large overheads you are locked into such as rent. We do however, recommend that you have access to a shed or warehouse space to be able to undertake larger jobs (out of a customers home of workplace) as needed.

Franchisees are required to purchase a suitable white, commercial van. As a mobile service business, your van is your ‘office’ and not only carries the branding of the business but is used to transport all your tools and products and also any furniture that you may need to transport offsite for repair. Vans being considered must be in good condition and working order. At the point you are ready to become a Timber & Stone Doctor, we will work with you to review van options. Whilst the branding of a van is included in the start-up investment, the purchase of the van itself, is not.

No, not if you don’t want to! You are in control of your schedule, enabling you to work around your personal life. The hours you work, and your work/life balance is up to you.

Upon commencing, we work with franchisees to brand their van, set up a dedicated and customisable webpage, customised marketing collateral, local listings, social media profiles and google ads.  Our marketing program helps develop lead generation as well as brand awareness. There is also a monthly marketing fund, supporting best in class marketing and lead generation in the franchisees territory. Franchisees also have access to inhouse support to assist with and generate collateral and strategies to undertake additional local area marketing. 

Following the formal training program, The Timber & Stone Doctor Head Office team, consisting of operations, marketing, booking and training teams are on hand to help you smoothly transition into independently and successfully running your own territory, and are always available to answer questions and ensure that you are able to expertly service your customers. Timber & Stone Doctors are granted unlimited access to an exclusive training platform, providing an extensive array of videos and programs to ensure they are able to perform all necessary skills and services to the highest possible standards, and that they are able to access information on new skills or techniques as required. 

Extensive and in-depth training is a very important part of the induction process for new Timber/Stone Doctor Franchisees. As many of the Timber/Stone Doctor Franchisees do not have any prior experience in this type of work, our intensive training program has been designed to ensure that all new franchisees feel confident in performing the services they will be required to offer once operating their own business.

Timber/Stone Doctor franchises are territory based, meaning a franchisee is given exclusive rights to service a defined, mapped area. A Timber/Stone Doctor territory will comprise a minimum population of 300,000. The geographic span this population comprises will depend on if the territory is in a densely populated city, or in a more rural location.

The exciting news is that potential customers are everywhere… because timber, stone, tile and specialty finishes are everywhere! From homes, offices, restaurants, schools, businesses… the list keeps going! The skills sets that Timber/Stone Doctors are trained in gives the ability to establish a highly diversified business with many industry touch points.

You don’t need prior experience to succeed as a Timber/Stone Doctor. What matters most is that you’re motivated and possess a willingness to learn. Our comprehensive training program equips franchisees with the necessary skills to successfully operate and grow a Timber Doctor business.

Timber & Stone Doctor franchisees are required to obtain a business license from the local government where they are operating their business. Franchisees are also required to have public liability insurance.